With DigiDocFlow Professional Services an expert level of value-added services for DigiDocFlow users is guaranteed.  DigiDocFlow Professional Services is at your service to optimize the practical value of DigiDocFlow in your organization. Whether it concerns a technical or commercial training, document workflow optimization or a DigiDocFlow customization, the DigiDocFlow Professional Services team assures you a top quality level of assistance.  

What services do we offer?

INSTALLATION

Our team of experts is available to implement DigiDocFlow in any organization. DigiDocFlow Professional Services implements DigiDocFlow in a fast and easy way to make sure that scanning is incorporated  smoothly in your organization.  Included in a complete installation of DigiDocFlow:

• installation of DigiDocFlow on the multifunctional device
• installation of the server application
• basic implementation of DigiDocFlow in the organization

Additionally purchased connectors to scan directly to business applications will also be installed by the DigiDocFlow Professional Services Team.

TRAINING

The DigiDocFlow Professional Services Team will make sure your team is trained to a top level. We offer several types of training, varying from fully technical to commercial trainings.
In a technical training we can:

• set up a complete demo environment to show the product
• give a training of all technical aspects

This can also include:

• a connection to a business application (like CRM/ERP/DMS)
• connecting with Equitrac
• connecting with Captaris RightFax
• and more

In a commercial training we can:

• give a live interactive demo
• offer useful sales tactics
• give a full understanding of the market evolution
• hand out sales kits

CONSULTANCY

The DigiDocFlow Professional Services Team offers consultancy based on years of knowledge about scanning. Whether your organization wishes to build a simple archive or have a complete workflow integration including fax servers, DMS, authentication, security, etc., the DigiDocFlow Professional Services team can help. With all knowledge built from experience obtained at projects with companies worldwide, we can assure that we will utilize our knowledge in order to fully understand your situation and create a complete solution for your company.

CUSTOMIZATION

In some cases an end-user may require functionalities in DigiDocFlow which are not available. Every organization has its specific needs and wishes, and utilizes document workflows in a different manner. The DigiDocFlow Professional Services Team can create a specific tailor-made solution for DigiDocFlow in your company to completely integrate the scanning solution in your current workflow. The team will make an inventory of all requirements, timeframes and costs to fit DigiDocFlow into the organization’s workflow. Full support for the customization made is automatically included.