The insurance sector deals with extremely large volumes of paper and many companies lose valuable office space to filing cabinets filled with documents regarding customer information and policies. Locating these documents or having to share documents between offices creates delays in answering customer inquiries. Ultimately, this results in slower service to customers. Every company in this industry strives to improve customer service, ensure integrity and security of customer documents, and reduce costs. Many of these companies are increasingly relying on technology to ease their workload by converting their paper based document workflows into a digital workflow.

The insurance sector
The insurance sector has always been overwhelmed with paper documents. Along with this, comes the storage problem with filing cabinets and archives. In this sector, all documents, such as policy terms and claim files, need to be stored for long periods of time to meet government mandated regulations. Without easy access to all of these documents, insurance companies cannot exist and hope to compete with other insurance companies that have already implemented a digital workflow solution. DigiDocFlow is an easy and affordable way to replace paper files with a digital archive. The insurance industry can benefit from DigiDocFlow by scanning paper documents into a digital archive. With DigiDocFlow, there is no client software to install and no product training is necessary, so everyone can use it right away, and documents become easily retrievable and shareable.

Key business challenges
• Reducing administrative costs
• Process insurance documents faster
• Improve security of confidential information
• Enable easier sharing of information

Benefits
• Affordable and easy to use solution
• Quicker access to customer files
• Single sign-on authentication module
• Bates stamps to guarantee document authenticity
• Increased document security

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