Housing associations are non-profit organizations with a main focus on building, managing, and renting of housing. Presently, as more and more housing associations are entering into competition with each other, the customer service and efficiency are becoming increasingly important challenges. A key factor in this is the transformation of a paper based processes into digital workflows. As a result, scanning these paper documents into a digital archive has emerged as a critical business process for housing associations.

The housing association sector
Digitizing the document processes, is for many housing associations, a time consuming and difficult process due mostly to the enormous quantity of documents. Well organized digital archives and simple scanning processes enhance the efficiency within the organization, thus leading to a more customer-oriented organization. Documents can be quickly and easily retrieved and shared with all involved parties. DigiDocFlow is an easy and affordable solution to replace paper files with a digital archive. The housing association sector can benefit by scanning paper documents into a digital archive. With DigiDocFlow, there is no client software to install and no product training is necessary, so everyone can use it straight away.
 

Key business challenges
• Reduce administrative costs
• Improve customer service
• Merge large amounts of documents
• Meet documentation mandates

Benefits
• Affordable and easy to use solution
• Increase efficiency and document security
• Faster responses to customer inquiries
• Share documents with other parties

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